Telephony & communicationOne call. The right person.
The phone rings, but the person responsible is out. We set up call routes that fit the way you work.
Discuss your telephonyFor reception, teams and people on the move.
Reception
Team
Mobile
How NetLines connects
Your workflow sets the direction.
Your main number, call groups and forwarding follow your opening hours and responsibilities. At a desk and on the move.
Map call routes
Who should answer which call, and when?
Set up
Bring numbers, groups, phones and headsets together.
Test together
Run through call routes and explain the controls.
Why NetLines
Set up. And explained.
We test calls, forwarding and special cases with you. Your team knows how to use the solution day to day.
What you get
- Understandable call distribution
- Devices suited to your team
- Agreed rules for absences
Telephony & communication
Good to know
Can we keep our phone numbers?
In many cases, yes. We check portability and deadlines with the provider.
Must we replace every phone?
Not necessarily. We check whether existing devices are compatible with the chosen solution.
Your next step