Legal
Privacy notice
As of: September 2026
Protecting your personal data matters to us. In this privacy notice we explain which personal data is processed when you visit our website and when you contact NetLines, and for what purposes.
1. Controller
The controller responsible for processing is:
NetLines
Bern, Switzerland
- Telephone: +41 79 948 84 74
2. Processing of personal data
When you visit and use our website, the following data in particular may be processed:
- technical data such as IP address, browser type, operating system, date and time of access and the pages viewed;
- details you send us through a contact form, in particular name, email address, telephone number and message;
- information you voluntarily share with us by email, telephone, WhatsApp or other means of communication.
3. Purpose of processing
We process personal data in particular in order to:
- provide our website securely and reliably;
- answer enquiries and communicate with prospective and existing clients;
- offer and deliver our services;
- maintain the security of our systems and detect technical problems;
- comply with legal obligations.
4. Contacting us
If you contact us through the contact form, by email, by telephone or by other means of communication, we use the details you provide to handle your enquiry and for the related communication.
Please do not send confidential or particularly sensitive information unless it is necessary for your enquiry.
5. IT, hosting and cloud providers
To operate our website and our digital services we use carefully selected external IT, hosting and cloud providers.
In doing so, technically necessary data as well as information you send us through our website may be processed by these providers.
Within the applicable legal requirements we take care that the providers we use maintain appropriate data protection and security standards.
Where personal data is processed abroad, we observe the applicable legal requirements for the international disclosure of personal data.
6. External services and links
Our website may contain links to external websites or communication services.
If you follow an external link, the privacy terms of the respective provider apply to any further processing. We generally have no influence over data processing by external providers outside our own website.
7. Cookies and technical functions
Our website may use cookies or comparable technologies that are necessary for the technical operation, the security and the proper functioning of the website.
If analytics, marketing or other non-essential technologies are used in addition, we will say so and, where legally required, obtain the corresponding consent.
8. Retention
We retain personal data only for as long as it is necessary for the respective purpose of processing or for as long as statutory retention obligations apply.
Data connected with enquiries or business relationships may be retained for longer accordingly, where this is necessary for handling, documentation or compliance with legal obligations.
9. Data security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or unauthorised disclosure.
Data transmitted through our website is generally encrypted.
10. Your rights
Under the applicable data protection law you have, in particular, the right to request information about the personal data we process.
Depending on the legal conditions, you may also request the rectification or erasure of your data, object to particular processing, or assert other rights provided by law.
To exercise your rights you can contact us using the contact details given above.
11. Applicable data protection law
We process personal data in accordance with the applicable Swiss data protection law, in particular the Federal Act on Data Protection (FADP).
Where the General Data Protection Regulation of the European Union (GDPR) applies in an individual case, we additionally take its requirements into account.
12. Changes to this privacy notice
We may adapt this privacy notice if our services, our website or the legal requirements change.
The current version published on this website is the one that applies.
Last updated: September 2026