Privacy notice

1. Controller

The controller responsible for processing is:

2. Processing of personal data

When you visit and use our website, the following data in particular may be processed:

• technical data such as IP address, browser type, operating system, date and time of access and the pages viewed;
• details you send us through a contact form, in particular name, email address, telephone number and message;
• information you voluntarily share with us by email, telephone, WhatsApp or other means of communication.

3. Purpose of processing

We process personal data in particular in order to:

• provide our website securely and reliably;
• answer enquiries and communicate with prospective and existing clients;
• offer and deliver our services;
• maintain the security of our systems and detect technical problems;
• comply with legal obligations.

4. Contacting us

If you contact us through the contact form, by email, by telephone or by other means of communication, we use the details you provide to handle your enquiry and for the related communication.

Please do not send confidential or particularly sensitive information unless it is necessary for your enquiry.

5. IT, hosting and cloud providers

To operate our website and our digital services we use carefully selected external IT, hosting and cloud providers.

In doing so, technically necessary data as well as information you send us through our website may be processed by these providers.

Within the applicable legal requirements we take care that the providers we use maintain appropriate data protection and security standards.

Where personal data is processed abroad, we observe the applicable legal requirements for the international disclosure of personal data.

6. External services and links

Our website may contain links to external websites or communication services.

If you follow an external link, the privacy terms of the respective provider apply to any further processing. We generally have no influence over data processing by external providers outside our own website.

7. Cookies and technical functions

We use cookies and browser storage for technical functions: the NETLINES_LOCALE cookie remembers your language choice for up to one year. The netlines:about-intro session storage entry remembers whether the introduction on the About us page has played. Authentication and preview cookies are also used for signing in to and previewing the administration area.

We store your optional analytics choice under netlines:analytics-consent in this browser for 180 days, then ask again. Your choice applies to both languages and can be changed at any time in “Privacy settings”. Analytics remains disabled without your permission; the website and contact form remain available.

8. Optional website analytics

If you select “Accept analytics”, we load Vercel Web Analytics. This service from Vercel helps us understand how our website is used and improve our services. Usage data is sent to Vercel, such as pages visited, time of access, referring website, browser, operating system, device type and approximate location.

According to Vercel, Web Analytics uses identifiers derived from requests instead of third-party cookies. We remove query parameters and URL fragments from the page address sent to analytics. We do not send contact form contents as analytics events. Administration pages and CMS previews are excluded from our analytics.

You can withdraw your permission for future analytics at any time in “Privacy settings”. Disabling analytics that has already loaded reloads the page. Without your permission, the analytics script is not loaded.

Vercel information about Web Analytics and privacy

9. Retention

We retain personal data only for as long as it is necessary for the respective purpose of processing or for as long as statutory retention obligations apply.

Data connected with enquiries or business relationships may be retained for longer accordingly, where this is necessary for handling, documentation or compliance with legal obligations.

10. Data security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or unauthorised disclosure.

Data transmitted through our website is generally encrypted.

11. Your rights

Under the applicable data protection law you have, in particular, the right to request information about the personal data we process.

Depending on the legal conditions, you may also request the rectification or erasure of your data, object to particular processing, or assert other rights provided by law.

To exercise your rights you can contact us using the contact details given above.

12. Applicable data protection law

We process personal data in accordance with the applicable Swiss data protection law, in particular the Federal Act on Data Protection (FADP).

Where the General Data Protection Regulation of the European Union (GDPR) applies in an individual case, we additionally take its requirements into account.

13. Changes to this privacy notice

We may adapt this privacy notice if our services, our website or the legal requirements change.

The current version published on this website is the one that applies.